Tables & Floors
Pricing
One price per venue. Nothing per cover.
Some booking systems charge restaurants for every guest they book, including regulars who would have come anyway. Tables & Floors charges one flat monthly price for each venue, with everything included and no minimum term.
Per venue
£210
per month, before taxes
UK businesses: £252 including 20% VAT.
Outside the UK: £210 with no UK VAT. Local taxes may apply.
Your first month is free- Unlimited bookings, tables and staff users
- Online booking form for your own website
- Confirmation emails with a change-or-cancel link
- Live floor plan on any device
- Help drawing your first floor plan
- Monthly subscription; no minimum term
Set up takes a few minutes: you add your card on Stripe's secure page, and nothing is charged for your first month. Prefer to talk first? Email sales@tablesandfloors.com. After your first month, your rate is protected from our price rises for new customers; it changes only with inflation or our suppliers' costs.
What is included, and what is not yet
Every feature we publish is in the one plan. We would rather tell you what does not exist yet than let you find out after you have paid.
Included for every venue
- Unlimited bookings, tables, rooms and staff users
- Floor plan editor, with automatic chairs and walk-in-only tables
- Automatic table assignment, merging two or three adjacent tables when needed
- Live updates between every signed-in device
- Online booking form embedded on your own website
- Confirmation, change and cancellation emails with a private manage link
- Late-arrival, overrun and table-conflict warnings
- Dark and light themes; installs like an app on tablets and phones
- Email support from the person who built the product
- Help drawing your first floor plan from a photo or sketch
- A full export of all your bookings, sent to you whenever you ask
Not available yet
- Deposits and card holds for bookings
- SMS or email reminders before a booking
- Till (POS) or payment integrations
- Reporting beyond the day's reservation list
- An export button in the app; until then, we send the export when you ask
- A public API
What you need
- A tablet, phone or computer with a current browser
- An internet connection to make and change bookings
How this compares
Booking systems charge in five ways. Here is which of them apply to Tables & Floors.
| Charge | Common elsewhere | Tables & Floors |
|---|---|---|
| Per-cover fee | A fee for every guest booked through a marketplace | None |
| Booking-volume tiers | A higher plan once you pass a monthly booking count | None: unlimited bookings |
| Set-up fee | A one-off fee to start | None |
| Minimum term | Twelve-month contracts that renew automatically | Monthly; cancel any month |
| Paid add-ons | Extra monthly fees for features such as email confirmations | Everything published is included |
Questions restaurants ask before paying
What exactly am I charged, and when?
Nothing when you start: your business's first subscription has its first month free. Then £210 for each venue, one month after you start and on the same date each month after that. There is no set-up fee. UK businesses pay £252, which includes an amount to cover VAT at 20%. If your business has subscribed before, a new subscription is charged from its first month.
Businesses outside the UK pay £210, with no UK VAT. Tax treatment depends on the business establishment receiving the service, so an overseas company subscribing for a UK branch pays UK VAT. Overseas subscriptions are subject to confirmation of your country and business tax status. Prices exclude applicable local taxes; any tax we must collect is calculated from your location and tax status, at the applicable rate, and shown before you pay.
We are registering for VAT and do not have a VAT number yet, so until it arrives your receipt shows the total without a VAT line. Within 30 days of the number arriving, we send a VAT invoice, showing the same total, for every payment made on or after the date our registration takes effect. For any payment made before that date, or for every payment if registration is refused, we refund the amount included for VAT instead: £42 for each £252 payment.
Is there a free trial?
Yes: your first month is free. You add a card when you sign up, nothing is charged for the first month, and you can cancel in that month and pay nothing.
Is there a contract?
There is a monthly subscription agreement, with no minimum term. You can cancel in the app or by email at any time. Cancellation takes effect at the end of your current month, and you keep access until then.
What happens if a payment fails?
Your service carries on for one month with a visible reminder on every screen, so a replaced card or a bank problem never interrupts a service. If the payment still has not gone through after that month, the workspace is paused until it does; the owner can still sign in to pay. Your bookings and data are kept.
Will my price go up?
Your rate stays at £210 per venue per month while your subscription stays active, even when our price for new customers rises. It can rise once a year, by whichever is larger: UK inflation (CPI), or the rise in what our suppliers charge us, shared equally across every venue we serve. You get one month's notice and can cancel before it applies. Taxes are added on top and may change.
Can I get a refund?
You can cancel at any time, including during your free first month, and your access runs to the end of your current month; we do not refund part months. If we charge you in error, we always refund the amount charged in error.
How long does set-up take?
Drawing a 40-cover room takes about an hour on a tablet, and we will do your first floor plan with you from a photo or sketch if you prefer. For online bookings, add the booking form to your website: two lines of code your web designer can add in minutes.
Where is my data, and who can see it?
The application runs on Microsoft Azure in the UK. Each restaurant's bookings and guests are kept apart from every other's, and only your own staff accounts can see them. See our privacy policy for the detail.
Can I export my bookings if I leave?
Yes. There is no export button in the app yet, so email support@tablesandfloors.com and we will send you a full export of all your bookings. You can ask at any time while you subscribe and for 30 days after your subscription ends.
What support do I get?
Email support@tablesandfloors.com, answered by the person who built the product. Support hours are 11:00 to 22:00 every day, UK time, to cover evening services.
If staff cannot sign in, see or change bookings, or your online booking form is not working, put "Urgent" in the subject. We aim to reply to urgent reports within three support hours, or two for reports received between 17:00 and 22:00. We aim to answer everything else within two working days (Monday to Friday, except bank holidays). These are targets, not guaranteed response times.
For a demo, help getting set up or anything before you subscribe, email sales@tablesandfloors.com.
Your first month is free.
Then £210 per venue per month before taxes, £252 including VAT for UK businesses.
Email us and we will set your venue up with you.